Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Modal window closes makes parent window dropdown box read only



Users upgraded their application from 6.1 to 7.1.7. When users close a modal dialog, the dropdown in the parent window becomes disabled. They cannot do further selection.

Error Messages


Steps to Reproduce

Opens a Modal window, when the Modal window closes, the dropdown box in the parent window becomes read only or locked.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. Modal js tries throws an error while removing a child element of a DOM element. The element being removed isn't really its child. The fix is in pega_ui_modalDialog.js.


This issue is resolved by hotfix item: HFix-20694.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us