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Support Article

Modal Window displayed without button and scrollbars in IE11



Developer has configured on click of a button to display a list on a modal dialog.

At the bottom of the modal dialog they have a button to perform some functionality. Only in Internet Explorer 11, on launching the modal dialog, the display is cut off at the bottom as a result users are unable to view the button to perform its action also scroll bars are not coming.

Behavior is observed when the items shown in modal dialog is a long list. This works correctly in Firefox browsers.

Error Messages

Not Applicable

Steps to Reproduce

1. Add a button to a section.
2. Add action set (Click - Local Action; having target as Modal Dialog). Modal dialog to display a long list.

Root Cause

Developer had configured to use fixed width of content for the dynamic layout. Refer below settings were configured:
  • Width of Content was set as 'Pixels(Fixed)'
  • Selected 'Fixed (pixel) size grid'
  • Grid size (in pixels) was set as 920 x 130


Perform the following local-change: 

Use style of modal dialog window as flexible.

 Refer on how to make the changes.

Published October 27, 2016 - Updated October 8, 2020

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