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Support Article

Modal window with Inline Grid Double displays maximized



A modal window configured with Inline Grid Double displays maximized across the screen with the scrollbars.

Error Messages


Not Applicable

Steps to Reproduce

  Configure a modal window which uses Inline Grid Double formatted dynamic layout.

Root Cause

The Internet Explorer 11 browser had limited support for the FlexBox layouts.


Perform the following local-change:
  1. Change the dynamic layout to use the legacy code instead of the optimised code. This utilizes inline-block instead of the Flexbox
  2. Add a custom Cascading Style Sheets  (CSS) class (For example, VerificationFormModal) to the dynamic layout
  3. Add the below CSS snippet to the CSS included in the Harness or UserWorkForm:
    .ie11 .VerificationFormModal .content-inline_grid_double > .content-item {    
        margin: 0; padding: 0;



Suggest Edit

Published March 16, 2019 - Updated December 2, 2021

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