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Support Article

Model dialog not getting closed when we click on Red cross(X)

SA-2299

Summary



Popup Model dialog is not getting closed when we click on top right corner (X) button).
There is a repeating row in the section where we work with add and remove data.

Error Messages



NO error message coming.


Steps to Reproduce



Click on a button to open a model dialogue
Which contains repeating row in the section.
When we manipulate some data there and proceed.
Click on top right (X).


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.
PEGA_UI_MODALDIALOG!JS


Resolution



This issue is resolved by hotfix item HFix-10107.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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