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Support Article

Model pop ups not being launched properly

SA-31903

Summary



Model pop-ups are not being launched properly.

Local actions are not being launched properly. The main screen and the pop-ups are getting scattered on screen.


Error Messages



Not applicable


Steps to Reproduce



Not applicable


Root Cause



The root cause of this issue is, user did not select Add legacy support for applications built prior to Pega 7 and support for IE9 checkbox present in the skin

in which the application is using.



 

Resolution



The issue was resolved after user selects the Add legacy support for applications built prior to Pega 7 and support for IE9. 

 

 

Suggest Edit

Published January 18, 2017 - Updated October 8, 2020

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