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Support Article

Model window size is shrinking on firsttime

SA-4840

Summary



Model window size is shrinking when it is opened first time. Second time onwards, the model window size is perfect.

Steps to Reproduce



create a link,
configure open section in modal window on click of url

This issue is observed after installing hfix-10107


Root Cause



The root cause of this problem is software use/operation error.:
After installing the HFix-10107, CSS style for model dialog scrollbars has effected.


Resolution



This issue is resolved through the following local change:

1) Place the following code snippet in the UserWorkForm rule

Code Snippet :
<style>
.customExpandInnerDivStyle{
overflow-x:visible !important;
overflow-y:auto !important;
}
</style>

After using this code snippet, issue is not reproducible. Hence, User confirmed to close the SR.


 

Published January 31, 2016 - Updated October 8, 2020

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