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Support Article

Model window size is shrinking on firsttime



Model window size is shrinking when it is opened first time. Second time onwards, the model window size is perfect.

Steps to Reproduce

create a link,
configure open section in modal window on click of url

This issue is observed after installing hfix-10107

Root Cause

The root cause of this problem is software use/operation error.:
After installing the HFix-10107, CSS style for model dialog scrollbars has effected.


This issue is resolved through the following local change:

1) Place the following code snippet in the UserWorkForm rule

Code Snippet :
overflow-x:visible !important;
overflow-y:auto !important;

After using this code snippet, issue is not reproducible. Hence, User confirmed to close the SR.


Published January 31, 2016 - Updated October 8, 2020

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