Support Article
Monitored nodes not displayed in AES 7.1
SA-10566
Summary
AES 7.1 was set up on Pega 7.1.7. This system monitors a Pega 7.1.5 node. The messages for the monitored node do not show in the AES 7.1 portal.
Error Messages
Not Applicable
Steps to Reproduce
There is no specific use case to replicate this issue.
Root Cause
The root cause of this problem is a defect or misconfiguration in the operating environment. The prlogging.xml file was correctly setup, however, it was not picked up by the Pega engine because it was in the wrong path.
Resolution
Make the following change to the operating environment:
Ensure that the prlogging.xml file is in a path read by the Pega engine.
Published May 23, 2016 - Updated October 8, 2020
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