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Support Article

MT396 Copy of original message field is wrapping F89A



In Smart Investigate, the MT396 Copy of Original Message field is wrapping F89A and causing a NACK with SWIFT. Any template that contains the 11R or 11S Original Message field, if you enter any field tag and value that goes over 35 characters in length, pega is wrapping the text and moving the extra characters to the next line. This causes an error when communicating with SWIFT.

Error Messages

From SWIFT: "BIC incorrectly formatted or invalid"

Steps to Reproduce

Create an MT95 or MT96 fast correspondence. In the original message field, enter the following message


When you click preview or submit, filed 89A is adjusted to :89A:/11301118105000000001111111111

This is causing the message to NACK in SWIFT.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue was resolved through a detailed local-change. Please contact GCS and reference this SA article should you have need of this information. 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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