Support Article
Mulitselect in the drop down does not work correctly
SA-99886
Summary
In a multiselect drop down, on selecting a value (for example, FCA EMEA-Interior) as the first choice and then selecting a subset of that value as the second choice (for example, Interior), the second value is not selected.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to the Case portal.
- Select a dropdown.
- Add multiple options.
Root Cause
A defect in Pegasystems’ code or rules.
Multiselect control does not allow the addition of duplicate values. The template_multiselect.js file must be modified.
Resolution
This feature is implemented in Pega Platform 8.2.6.
Published June 6, 2020 - Updated December 2, 2021
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