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Support Article

MultiList values are not saved on clipboard

SA-58626

Summary



MultiList control values are not stored in the clipboard when validation is configured. As a result, the values are not sent in the request when finishAssignment /doSaveAction is invoked.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Configure a multiselect control with data page as a source in a section
  2. Create a local action and reference the multiselect control as a section which includes mandatory field validation
  3. During runtime, select the options from the multiselect control and validate the required fields to get the validation messages on screen
  4. Save the section
  5. Run the local action. The multiselect contorl displays the previous values. However, the clipboard does not have the data
  6. Fill all the required fields with valid input and click Save


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Apply HFix-40027.


 
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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