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Support Article

Multiple case does not open from Repeating grid

SA-34615

Summary



Multiple case doesnot open from repeat grid on popup window.


Error Messages



This action is not allowed as it is outside the current transaction


Steps to Reproduce

  1. Populate cases on Repeat Grid
  2. Configure on Click action as Harness to open workItem on popup. Case opens as expected.
  3. Click on any other case to open.System throws above error.


Root Cause



On open of work Item on harness a activity was internally called where commit was performed.
Commit changes the transaction ID internally and the same ID is not propagated to parent HTML that contains repeat grid.

Resolution



Remove commit from activity as Pega automatically commits transaction on finish assignments.

Suggest Edit

Published March 24, 2017 - Updated October 8, 2020

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