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Support Article

Multiple case does not open from Repeating grid



Multiple case doesnot open from repeat grid on popup window.

Error Messages

This action is not allowed as it is outside the current transaction

Steps to Reproduce

  1. Populate cases on Repeat Grid
  2. Configure on Click action as Harness to open workItem on popup. Case opens as expected.
  3. Click on any other case to open.System throws above error.

Root Cause

On open of work Item on harness a activity was internally called where commit was performed.
Commit changes the transaction ID internally and the same ID is not propagated to parent HTML that contains repeat grid.


Remove commit from activity as Pega automatically commits transaction on finish assignments.

Suggest Edit

Published March 24, 2017 - Updated October 8, 2020

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