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Support Article

Multiple nodes stop working with an error

SA-77013

Summary



Multiple nodes stop working with an error. 


Error Messages


 

Out of Memory 


Steps to Reproduce


 

Unknown


Root Cause



Multiple hazelcast exceptions occur in the nodes which stop working. According to the exceptions, one of the nodes goes out of memory and does not respond to the heartbeat operations. 


Resolution



Perform the following local-change:
  1. Pass the correct parameter values from activity to data_page such that only one record is fetched
  2. Mark the Parameter page which is passed from activity to data page and from the data page to report definition as mandatory fields
  3. Click Edit Filters while forming a query in the report definition
  4. Click For all columns
  5. Click the gear icon
  6. Select the Use null if empty option. This forms a query with a Where clause when the parameter values are empty





 




 

Published August 19, 2019 - Updated October 8, 2020

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