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Support Article

Multiple swimlanes always backs to the original order

SA-5111

Summary



When you put multiple swimlanes in a flow, the order of their appearances is always back to the original state after saving it.

Error Messages



N/A


Steps to Reproduce



1. Put two swimlanes: "A" and "B".
2. Switch the position of "A" and "B".
3. Save the flow and close it.
4. When you reopen the flow, you will see that the order of swimlanes has turned back to the original state in the step #1.

* Please note that this phenomenon also affects to the "Where am I?" feature.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. HFicx 9905 changes cause this issue on ML 6 .



Resolution



This issue is resolved by hotfix item HF
ix 20018(ML 6) and HFix 20521(ML 7)

Published January 31, 2016 - Updated October 8, 2020

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