SA-10541

Summary

Multiple Vertical and Horizontal scroll bars appear for end user portal when they try to create a new agency,

Error Messages

No error message but Multiple Vertical and Horizontal scroll bars appear.

Steps to Reproduce

1. Login to the application (PEGA 7.1.7 + SAHC FW installed).
2. Go to Sales Ops Portal
3. Click on Create Lead / Create Contact.

Multiple Vertical and Horizontal scroll bars appear.

Root Cause

The root cause of this problem is a defect in developer's code. The CSS is having a problem.

Resolution

This issue is resolved through the following local change: 

Open the CSS file pySFAOverrides
Search for the text “Fix for Horizontal Scroll bars, Fix for Vertical Scroll bars”
Replace the whole set beneath it as below which includes the html class details ..
 
 
/* Fix for Horizontal Scroll bars, Fix for Vertical Scroll bars */
html {
overflow-x: hidden;
overflow-y: hidden;
}