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Support Article

Multiselect delete icon does not delete rows

SA-19278

Summary



User has a custom filter section for summary report. This has a multiselect control of searching items and adding to a page list. Once user clicks 'Submit', and one cannot delete the selected records though the same section that is used for criteria before results, and criteria with results.


Error Messages



Not Applicable.


Steps to Reproduce



1. Use a custom filter section on a summary view report.
2. Specify a multi-select (search to select and add to a top level page or a page list property).
3. Observe that before "Submit" action of Out-of-the-box (OOTB) button to run the report, everything works fine, but after Submit is clicked, one cannot delete the selected records.


Root Cause



The root cause of the issue is that the delete functionality is not taking effect when clicked on the delete icon.

Resolution



The issue is resolved by implementing an activity in order to delete the indices. 

This can be done by creating an activity “RemoveFromPageList” in the Rule- implemented class taking the entire steps from @baseclass!RemoveFromPageList activity into it.
Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

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