Support Article
Navigating to different page removes validation errors
SA-71438
Summary
Validation error icons do not display on navigating to a different page. As a result, unable to identify the errors and fix them.
Error Messages
Not Applicable.
Steps to Reproduce
- Create a new Offer case
- Upload an Excel file with more than 20 total rows, with errors on 1 or more properties in multiple rows (distributed across the 20 rows and not just on the first 10)
- Open the Offer Data Capture assignment (after successfully loading the data without formatting errors) and click Submit. Page 1 of the list highlights errors in Subclass property on 2 rows - invalid values and page 2 of the list has no errors highlighted even though Subclass value = '20000' is invalid
- Navigating to page 1 of the list. The error icons do not display on the 2 lines with errors, even though the values have not changed
Root Cause
An issue in the custom application code or rules.
Resolution
Perform either of the following local-changes:- Save the pyGridPaginator section which is an available rule in the rule set
- Write logic on the Next button to you call the validate rule so the errors display again. Alternatively, on clicking Next, when the list is refreshed, save the out-of-the-box available rule, pyPostGridUpdate, and call the validate rule
Published March 16, 2019 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.