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Support Article

Need an option to specify encoding in Connect file



User is using connect file to generate a feed to downstream system and are finding by default pega is generating the files on UTF-8 encoding and are looking for option on generate files on ASCII encoding.

Currently user does not have such option on Connect file with Pega 7.1.7.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create Connect-File.
  2. Keep file type as DAT and use value as "cuboid joint – Left foot". The file is generating as UTF-8 as above "–" is special character.

Root Cause

This issue was determined to be a product enhancement request.

Connect FIle encoding is generated based on the content written to file.

Example, by default, it creates ASCII file type, if the content is having any special characters, the file will be generated as UTF-8.


An enhancement request, FDBK-19597, has been created for consideration by Pega Product Management.

Published July 5, 2017 - Updated October 8, 2020

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