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Support Article

New rules do not appear in Find Rules reports



New rules created or imported into the system do not appear in Find Rules reports.

Error Messages

Not Applicable

Steps to Reproduce

1.  Create a ruleset.
2.  Create a rule in the ruleset.
3.  In the Designer Studio menu, select Process and Rules > Tools > Find Rules > Find by Ruleset, Version, Rule Type.

Root Cause

The root cause of this problem is a defect or misconfiguration in the PRPC operating environment.
The database triggers, used to populate the
pr_rule_vw table, were missing.


Create the missing database triggers.

Published May 29, 2016 - Updated October 8, 2020

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