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Support Article

New user created is not able to login to CMD.

SA-3493

Summary



New user created is not able to login to CMD.

Error Messages



No Data views has been defined for this user


Steps to Reproduce



Try to login as newly created user


Root Cause



Application role is not granted for the user at database level for database account of user “clared”

Also, C” is capital in the User ID created in security module for user “clared”. However, the user name is configured with small “c” in Vantage.init file.


Resolution



Executed below SQLs as “sys” user to grant application role to database user of “clared”:

grant VANTAGE_APP_ROLE to <database account of clared >;
alter user < database account of clared > default role all except VANTAGE_APP_ROLE;

Note: Please replace <database account of clared > with database account of the user “clared”.

Modified “Clared” instead of “clared" in Vantage.init file, request user to login as “Clared” (with capital “C”)

Published January 31, 2016 - Updated October 8, 2020

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