Support Article
Newer rule error in logfile during update
SA-33655
Summary
While updating from Pega 7.1.7 to 7.2.2, the update log file contains an error message to contact Pega Support
Error Messages
Verify ML Readiness:
System meets basic requirements for update to 07-10-27
PRPC_Rules build date: 2016-12-01 21.13 UTC
The following rules were updated after this release was built:
pzinskey pxUpdateDateTime
RULE-UTILITY-FUNCTION UTILITIES PZADDHISTORYMEMOFORSCALAR #20170102T231726.052 GMT 2017-01-02 13:19:22.1
These instances may not be found by rule resolution after updating.
Please contact Pega Support to evaluate whether to continue the update process.
Steps to Reproduce
Run update.bat --force=true
Root Cause
A hotfix was installed on pre-upgrade system that is more recent than the update build.
Resolution
Here’s the explanation for the reported behavior:
The hotfix is newer than the version of Pega 7 that is being upgraded to. If the hotfix contains new functionality, determine when that is fixed in the latest version of Pega 7 and if it needs to be ported back to the upgraded version.
Published March 10, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.