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Support Article

Next-Best-Action Designer is locked "Not available for editing"

SA-81541

Summary



The Next-Best-Action (NBA) Designer is locked and is 'Not available for Editing'.




Error Messages



Not Applicable


Steps to Reproduce



Open the NBA Designer.


Root Cause



An issue in the custom application code or rules.


Resolution



Perform the following local-change:
  1. Navigate to Access Group > Advanced tab > Design Time Configuration.
    Set the latest Artifacts RuleSet which is an Open RuleSet version.
  2. Save As the NBA hierarchy to the same Artifacts RuleSet mentioned above.
    The instances of Class: Rule-PegaMKT-NBA-Model displays the NBA Hierarchy records along with the Artifacts RuleSet version as below. This must to be an open RuleSet  version.


Published August 15, 2019 - Updated December 2, 2021

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