Support Article
No DateTime field available for dedicated Queue-For-Processor
SA-68941
Summary
A field is not available to set DateTime for dedicated Queue-For-Processor.
Error Messages
com.pega.pegarules.pub.context.PRQueueException: Enqueue to queue processor ProgressCase failed : Date/Time For Processing can't be null/Empty at com.pega.platform.executor.queueprocessor.internal.DelayedDedicatedQueueProcessorImpl.validateDelayValue(DelayedDedicatedQueueProcessorImpl.java:119) ~[pega-executor.jar:?] at com.pega.platform.executor.queueprocessor.internal.DelayedDedicatedQueueProcessorImpl.validate(DelayedDedicatedQueueProcessorImpl.java:112) ~[pega-executor.jar:?] at com.pega.platform.executor.queueprocessor.internal.DelayedDedicatedQueueProcessorImpl.enqueue(DelayedDedicatedQueueProcessorImpl.java:52) ~[pega-executor.jar:?] at com.pegarules.generated.activity.ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782$1EnqClass.process(ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782.java:205) ~[?:?] at com.pegarules.generated.activity.ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782.step1_circum0(ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782.java:214) ~[?:?] at com.pegarules.generated.activity.ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782.perform(ra_action_pzruninbackground_a6e3e9be60db317677da07eaa5e06782.java:70) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] at com.pegarules.generated.flow.ra_action_validate_096c8fd38e91c121ff7ee89e2c9120cc.RunTaskActivity(ra_action_validate_096c8fd38e91c121ff7ee89e2c9120cc.java:5113) ~[?:?] at com.pegarules.generated.flow.ra_action_validate_096c8fd38e91c121ff7ee89e2c9120cc.Task_Utility3_circum0(ra_action_validate_096c8fd38e91c121ff7ee89e2c9120cc.java:1250) ~[?:?]
Steps to Reproduce
- Configure a QueueProcessor.
- Set the type to Immediate.
- Create an activity to invoke the QueueProcessor.
- Set the type as Dedicated on the activity. The DateTime component is missing
Root Cause
An issue in the custom application code or rules.
The Visibility When condition failed for the DateTime component because the type of the Queue Processor was not set to 'Delayed'.
Resolution
Perform the following local-change on the Queue Processor rule page form:
Change the Queue Processor Type to 'Delayed'.
Published December 26, 2018 - Updated December 2, 2021
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