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Support Article

No permissions in Permissions Resource Tab

SA-4653

Summary



No permissions in Permissions Resource Tab

Error Messages



Error Logs
[02/12/14 10:36:17:784 GMT] 000001fc SystemOut O <Tue Dec 02 10:36:17 GMT 2014> <1417516577784> <ERROR> <Thd=WebContainer :
14> <com.chordiant.userprofile.services.UserProfileServiceBase.processRequest()> <Exception occured <com.chordiant.userprofile
.exceptions.IdNameNotFoundException: ID [cpwupdateorder] for entity RESOURCE not found> >
[02/12/14 10:36:17:963 GMT] 000000a4 SystemOut O <Tue Dec 02 10:36:17 GMT 2014> <1417516577963> <ERROR> <Thd=WebContainer :
6> <com.chordiant.cafe.workflow.RunTask.service()> <null>


Steps to Reproduce



Login to Admin Manager using Admin user-->Click on Resources-->click a particular Resource--> click on permissions tab--> the permissions will not be visible.
Login to Admin Manager using Admin user-->Click on Resources-->click a particular Resource--> click on Assignments tab--> the Assignments will not be visible. or only few assignments will be visible.




Root Cause



The root cause of this problem is no. of Entities in the default cache is more than the allocated cache size.



Resolution



Increasing the DefaultCache size in cache.ccf file (from 10000 to 20000) resolved the reported behavior.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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