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Support Article

No scrollbars when IAC gadget is opened in popup

SA-11732

Summary



IAC gadget loads with no scroll bars and it is not re-sizable (unable to maximize) when opened in a popup window. This issue is observed only in internet explorer.

IAC gadget style configuration being included:
style = "overflow:auto"
PegaTargetType = "_popup"
PegaResize = "stretch"


STEPS TO REPRODUCE:

1) Create an IAC gadget, make sure that the gadget target is popup.
2) Deploy the IAC gadget and lunch the gadget.


Resolution



This issue is resolved through the following local change:

Set the PegaPopupOptions attribute on the IAC div like below(note the scrollbars=yes and resizable=yes options):

<div id="Xyz"
style="overflow:auto"
PegaGadget="Xyz"
PegaResize="stretch"
PegaA="createNewWork"
PegaA_className="XYZ-LMN-PQR"
PegaA_flowName="XFlow"
PegaA_model=""
PegaTargetType="_popup"
PegaPopupOptions="height=600,width=800,resizable=yes,scrollbars=yes"
PegaDefer="false"
PegaA_params={UserIdentifier:"[email protected]",Password:"cnVsZXM%3D"}>
</div>

 

Published January 24, 2016 - Updated October 8, 2020

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