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Support Article

No status bar when importing a JAR



When user imports a JAR in Designer Studio, there is no status bar or other feedback to show if the import is working. There is an error in the PegaRULES log file.

Error Messages

0:28:19,158 [ PegaRULES-Batch-5] (ga_importexport_pximportexport) ERROR - ImportArchive: Encountered the following error: Trying to save an invalid page: You are not authorized to create, modify, or lock instance LOG-PEGARULESMOVE 000177567!20160927T142819.011 GMT

Steps to Reproduce

  1. Include operator with a default role which does not have all of the permissions required to run the import wizard, in this case missing the zipMoveImport privilege, and a secondary role which does.
  2. ​Login as the operator, change to the privileged application or role which has zipMoveImport and try to import.

Root Cause

A defect in Pegasystems’ code or rules.

To run the import wizard there are several privileges needed by the operator.  

See the ‘Developers and Administrators’ specific privileges information on this Help topic for details of the privileges needed:

The default access group was being used which did not have the zipMoveImport privilege.  

After the change to the privileged application or role which had all of the necessary privileges the current access group should be used and not the default access group.


Apply HFix-29841.
Suggest Edit

Published October 21, 2016 - Updated October 8, 2020

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