Support Article

Not able to create relationship between Contacts



In Pega Sales Automation(SFA), when adding a Contact-To-Contact (P2P) Relationship for a Contact, the error “Relationship already exists for this contact.” is thrown.

Error Messages

"Relationship already exists for this contact."

Steps to Reproduce

  1. Log in to SFA for Sales Ops portal.
  2. Open a Contact and go to Relationship's tab.
  3. Click on ‘+ Add Contact’.
  4. Select an existing contact and click ‘OK.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-32327.

Published February 24, 2017 - Updated March 21, 2017

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