Support Article
Not able to edit multiple delegated data type rules
Summary
If a business user has multiple Data Types delegated to them, after user opens one data type and then trying to open a second one, it will not open in a new tab, but instead shows the tab with the first data type.Error Messages
Not Applicable.Steps to Reproduce
1) Delegate two Data Type rules.
2) Go to Case Manager portal and click on "Manage Data" tab to see the delegated rules.
3) Click on the Edit button of Data Type1
4) Keep that open and click on the Edit button of Data Type 2.
Observe that the Data Type 2 does not open in a new window but instead shows the tab with the first data type.Root Cause
The name associated with the landing page is not unique because of which the same data is getting displayed irrespective of the item which the user clicks. Resolution
HFix-26020 resolves the reported behavior.
Published March 1, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.