Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Not able to see the options on the report viewer



After upgrade from Pega 7.1.6, Summarize and Export options do not appear in the report viewer.

Error Messages

Not applicable

Steps to Reproduce

1. Open the Manager Portal.
2. Click on any Report and open it.
3. After the report open, check that the options are missing.

Root Cause

Root cause is that the user did not include the 'Action' Button Layout in the OOTB section 'pyReportEditorHeader'.

Missing button section:

Actual Section:


Add the OOTB 'Action' button Layout in the section 'pyReportEditorHeader.



Published January 5, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us