= Not Appearing Properly in PDF generated from HTML
User observes the ≥ symbol is appearing as ? symbol when a PDF is generated from HTML (Correspondence rule).
User is converting through the use of the activity HTMLToPDF.
Steps to Reproduce
- Insert ≥ symbol into correspondence rule
- Generate PDF from correspondence rule using HTMLToPDF.
The font folder for the PDF generation wasn't specified correctly.
The following PDN article describes the use of a font library for extended fonts.
An here is an explanatory Pega video with details of how to configure for extended characters (such as the Euro):
>Type: Troubleshooting Cyrillic Script not Appearing in Generated PDF
- Mention the Param.pyPDFFontsDirectory = /app/pega/Fonts and make sure to provide chmod 777 to the fonts directory.
- Ensure the presence of times.ttf in the mentioned font folder.
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