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Support Article

"Notice of Loss-PA" Financials tab is not displaying any data

SA-27230

Summary



"Notice of Loss-PA" Financials tab is not displaying any data


Error Messages



Not Applicable


Steps to Reproduce

  1.  Login to PCI
  2.  Create Notice of Loss-Personal Auto case, Complete the creation
  3. Proceed to CU-COL Claim analysis stage
  4.  Click Financials Tab
  5.  No data is displayed


Root Cause



PCI work classes are pointing to IIF_Work table instead of CSB_Work table. 

Resolution



Apply HFix-29192

 

Published September 6, 2016 - Updated December 2, 2021

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