Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Null Pointer Exception After Import



After performing a successful import, users click the "Done" button on the confirmation screen. They see a popup suggesting that PRPC is attempting to close the browser window/tab. After clicking yes, the browser window/tab is closed. When they log back in, the Import utility reloads and displays a null pointer exception.

Error Messages

Null Pointer Exception

Steps to Reproduce

  1. Import a Rule-Admin-Product package via the DesignerStudio > Distribution > Import tool
  2. Click "Done" on the confirmation screen
  3. Click yes when prompted to close the window
  4. Log in again

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules that causes the "Done" button on the import confirmation screen to attempt to close the window/tab.


This issue is resolved in PMF 7.1.1, which is currently available.

Published January 31, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us