Null pointer exception during case creation
SummaryA null pointer exception (NPE) occurs occassionally in the activity addcoveredwork while executing pzaddmapcasetomap and the engine method findPageByHandle.
Error MessagesCaused by:
Steps to ReproduceUnknown
Root CauseA defect in Pegasystems' code or rules:
The method findPageByHandle keeps an internal array of pzInsKeys associated with clipboard pages. It is possible for the array of pages to become stale and a reference to a non-existent page might be made, resulting in an NPE.
Published January 6, 2017 - Updated January 16, 2017