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Support Article

Null pointer exception when searching



On certain searches a null pointer exception is occuring in the FTSContentExecutor class.

Error Messages


Root Cause

The root cause of this problem is a backwards compatibility defect in Pegasystems’ code/rules, caused by a null pyID property in the indexed Work instance. 


This issue is resolved by installing hotfix item HFix-20439.  After installing the hotfix the result without the key will appear in the list; however there will be no link to allow a user to open the item. Alternatively the class with the results that do not contain a key can be excluded from the search by enabling the "Exclude this class from search" checkbox in the advanced tab of the the Class edit form.

Published January 31, 2016 - Updated October 8, 2020

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