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Support Article

Null pointer exception while creating RAP export

SA-34798

Summary



When attempting to create an export archive from a RAP, an error indicating null (NullPointerException) is encountered.


Error Messages



(In PegaRULES logfile):
2017-03-06 15:21:57,400 [ PegaRULES-Batch-4] [ STANDARD] [ ] [your_app:01.01.01] (File.Rule_Admin_Product.Action) ERROR your_user - ExportZipFile: Encountered the following error: null

(In application server logfile):
java.lang.NullPointerException
at com.pega.pegarules.priv.rulemgmt.ABVRulesetContext.<init>(ABVRulesetContext.java:55)
at com.pega.pegarules.deploy.internal.PRRuleMgmtUtilsImpl.getABVRuleSetAppContext(PRRuleMgmtUtilsImpl.java:1016)
at com.pega.pegarules.deploy.internal.PRRuleMgmtUtilsImpl.updateABVRulesetAppContext(PRRuleMgmtUtilsImpl.java:916)
at com.pegarules.generated.activity.ra_action_createzipfile_c493da1a635ebb094928fe3658ef2140.step9_circum0(ra_action_createzipfile_c493da1a635ebb094928fe3658ef2140.java:1007)
at com.pegarules.generated.activity.ra_action_createzipfile_c493da1a635ebb094928fe3658ef2140.perform(ra_action_createzipfile_c493da1a635ebb094928fe3658ef2140.java:232)


Steps to Reproduce



Attempt to create an export file from a RAP record.


Root Cause



A defect in Pegasystems’ code or rules: This issue occurs when one or more of the rulesets referenced on the RAP record refer to a ruleset that utilizes application validation but does NOT have the application context information properly validated on the RAP record (the field is blank).

Resolution



Perform the following local-change: Revalidate all the ruleset references on the RAP record to ensure they have proper application context references. It may also be necessary to resave some of the rulesets referenced to ensure the application context references are valid.

Published March 10, 2017 - Updated October 8, 2020

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