Support Article
NullPointerException occurs and campaigns fail to execute
SA-55713
Summary
NullPointerException occurs and campaigns fail to execute.
Error Messages
java.util.concurrent.ExecutionException: java.lang.NullPointerException at com.hazelcast.util.executor.CompletableFutureTask.run(CompletableFutureTask.java:69) at com.hazelcast.util.executor.CachedExecutorServiceDelegate$Worker.run(CachedExecutorServiceDelegate.java:228) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:748) at com.hazelcast.util.executor.HazelcastManagedThread.executeRun(HazelcastManagedThread.java:76) at com.hazelcast.util.executor.HazelcastManagedThread.run(HazelcastManagedThread.java:92) Caused by: java.lang.NullPointerException at com.pega.decision.vbd.service.collection.aggregate.CollectionAggregation.getDouble(CollectionAggregation.java:163) at com.pega.decision.vbd.service.collection.aggregate.CollectionAggregation.aggregate(CollectionAggregation.java:117) at com.pega.decision.vbd.hazelcast.service.sync.job.AggregatingInsertBatcher.add(AggregatingInsertBatcher.java:43) at com.pega.decision.vbd.hazelcast.service.sync.job.MultiPartitionBatcher.add(MultiPartitionBatcher.java:59) at com.pega.decision.vbd.hazelcast.service.sync.job.SynchronizeInteractionHistoryJob$CopyPartitionData$2.processRecord(SynchronizeInteractionHistoryJob.java:367) at com.pega.decision.vbd.hazelcast.service.ih.InteractionHistoryDetailImpl$TimeRangeRecordQuery.run(InteractionHistoryDetailImpl.java:501) at com.pega.decision.vbd.hazelcast.service.sync.job.SynchronizeInteractionHistoryJob$CopyPartitionData.call(SynchronizeInteractionHistoryJob.java:370) at com.pega.decision.vbd.hazelcast.service.sync.job.SynchronizeInteractionHistoryJob$CopyPartitionData.call(SynchronizeInteractionHistoryJob.java:333) at com.google.common.util.con
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-43044.
Published July 23, 2018 - Updated October 8, 2020
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