Support Article

NullPointerException when launching My Assistant



NullPointerException occurs when launching the My Assistant window (user specific) in Pega Designer Studio.

Error Messages

pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION AEXP-FW-ACQN-WORK MYASSISTANT #GMT java.lang.NullPointerException */

Steps to Reproduce

In Pega Designer Studio work space, click Create > My Assistant (user specific).

Root Cause

The MyAssistant section was corrupted in one of the environments.


Perform the following local-change:

Revalidate and Save the MyAssistant section.

Published July 19, 2018 - Updated August 1, 2019

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