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Support Article

NullPointerException when launching My Assistant

SA-61542

Summary



NullPointerException occurs when launching the My Assistant window (user specific) in Pega Designer Studio.


Error Messages



pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION AEXP-FW-ACQN-WORK MYASSISTANT #GMT java.lang.NullPointerException */


Steps to Reproduce



In Pega Designer Studio work space, click Create > My Assistant (user specific).


Root Cause



The MyAssistant section was corrupted in one of the environments.


Resolution



Perform the following local-change:

Revalidate and Save the MyAssistant section.

Published August 15, 2019 - Updated October 8, 2020

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