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Support Article

NullPointerException when running UpgradeMarketing activity



Running the UpgradeMarketing activity fails with a NullPointerException. This occurs after upgrading to Pega Marketing 7.31.

Error Messages

009 [http-bio-8080-exec-5] [ STANDARD] [ ] [ ABC:01.01.01] ( internal.mgmt.Executable) ERROR | - Exception
at com.pegarules.generated.activity.ra_action_upgradenonpartitionedsegments_a88b51d25c6ccbbfd6b7911cc1ad4729.step2_circum0( ~[?:?]
at com.pegarules.generated.activity.ra_action_upgradenonpartitionedsegments_a88b51d25c6ccbbfd6b7911cc1ad4729.perform( ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( ~[prprivate.jar:?]

Steps to Reproduce

  1. Upgrade Pega Marketing from 7.22 to 7.31.
  2. Run the UpgradePegaMarketing activity.

Root Cause

The out-of-the-box ProspectTemplate segment failed to upgrade using the UpgradePegaMarketing activity as it did not have an associated class created. Additionally, there was no database table mapping.


To manually update custom segments to waterfall configuration, refer to:

Published March 20, 2018 - Updated December 2, 2021

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