Support Article
Numbers repeat in Y-Axis for Report Definition Graph
SA-39947
Summary
The numbering on the Y-Axis of Report Definition graphs is incorrect when there is only one result. It lists 0 twice and 1 three times.
Error Messages
Not Applicable
Steps to Reproduce
- Create a report definition that displays a count of cases.
- Use Chart tab to select count on Y-Axis.
- Select Number format option to Number
- Select Decimal places to Auto.
- Create a case and run the report definition.
Root Cause
Charts round off the labels if the values displayed are small.
Resolution
Perform the following local-change:
If the numbers are always small, set the minimum value that is used for the Y-Axis upper bound.
1. Open the report.
2. Use Chart tab to select count on Y-Axis.
3. Set Maximum value to 5. This controls the upper bound of the Y-axis.
Published August 17, 2017 - Updated October 8, 2020
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