Support Article

Object doesn't support property or method 'attachEvent'

SA-36758

Summary



When clicking on a link to create work an error appears.


Error Messages



Object doesn't support property or method 'attachEvent'


Steps to Reproduce



Click link

Root Cause



This application was using an older ActionSection_HelpButton HTML migrated from an older CPM 6 version.

Resolution


Updating this HTML with a modern version from Customer Service based on Pega 7 has new refactored code to replace the deprecated attachEvent.

Published April 19, 2017 - Updated May 4, 2017

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