Support Article
Obtain transport object Fail status
SA-95501
Summary
The 'Obtain transport object Fail status' message displays on testing the Email account sender connectivity.
Error Messages
obtain transport object Fail status
Steps to Reproduce
Run the test connectivity from the Sender email account configuration.
Root Cause
An issue in the custom application code or rules.
Resolution
Perform the following local-change:
Add the below Dynamic System Setting (DSS) to prconfig.xml:
Email/DisableSecuritySTARTTLS to true
Published December 18, 2019 - Updated December 2, 2021
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