Support Article
The OCXInstaller in Pega 7.1.7 lacks expected controls
SA-12394
Summary
Media for the OCXInstaller in Pega 7.1.7 no longer contains the cab file prvisiointerface which was present in earlier releases. There are still some references to this cab in the installation media, and there are a few visual problems on the screen referring to the missing cab.
Error Messages
Browser Pluging Load Errors: Visio Interface Control
Steps to Reproduce
Log in to landing Portal.
Root Cause
The use of these OCX functions has been intentionally deprecated by Pega.
There are 4 cab’s that were present in earlier releases that have been removed in Pega 7.1.7. They are:
- Prbatchscanning
- prDeveloper
- prpackagecominterface
- prvisiointerface
There are two Word scenarios requiring prvisiointerface.cab that will break if you are porting them from an earlier version of PRPC and prvisiointerface.cab is unavailable:
- Some commonly used Word merge features. If you run into this issue and raise an SR and GCS will provide you with the Silverlight substitution.
- Some obscure embedded Word features. If you are already using these features in an earlier release and you discover that you need the cab for this, enter an SR and GCS will unblock it. It is most likely that you are NOT using these features.
Resolution
This issue is resolved by HFix-23107. This unblocks and restores the missing prvisiointerface.cab.
Published July 28, 2015 - Updated October 8, 2020
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