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OfferName contains Statergy name value instead of OfferName



The Offername property contains the value of the Strategy name instead of the Offername while performing the Obj-Browse in the PegaMKT-Work-Program class.

Error Messages

Not Applicable

Steps to Reproduce

Perform the Obj-Browse on PegaMKT-Work-Program class.

Root Cause

This behavior is as per Pega product design.


Here’s the explanation for the reported behavior:

OfferName property is internal to Pega Marketing and used for Outbound Campaign processing.

In a Multi-Channel Campaign, there is no one-to-one relationship between a Multi-Channel Campaign and an Offer. The Strategy used by the Campaign returns different offers. The ProgramConfiguration.OfferName property cannot be used for a Multi-Channel Campaign.

Published September 21, 2017 - Updated December 2, 2021

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