Support Article

Offers are not getting copied and deleted



User has installed Pega Marketing on top of Pega platform. When running the rename a class wizard, offers are not getting copied to the new class. Similar behavior is seen for the Delete Class wizard.
Offer flows are not getting deleted when class is deleted.

Error Messages

Not Applicable

Steps to Reproduce

  1. Go to Designer Studio> System->Refactor>Delete a Class.
  2. Go to Designer Studio>System>Refactor>Rename a Class.

Root Cause

It is an expected behavior.



When user creates an Offer,  the pyClassName of the Offer would be PegaMKT-Offer-Issue-Group, and Group class is the class that is created while creating the Issue and Group classes which belongs to different rulesets and is associated by a decision logic.

When the
Group class is deleted, system would not be aware of the other class PegaMKT-Offer-Issue-Group as these belongs to a different levels in class hierarchy and different ruleset.

So the Offers which are the instances of class PegaMKT-Offer-Issue-Group would not be deleted if  user deletes the Group class.


Published August 1, 2016 - Updated August 11, 2016

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