Support Article

Offline upload of RULES logs fails with error

SA-26721

Summary



HFix-27009 is installed on this Pega instance. Offline upload of PegaRULES logs fails with the below error on screen.


Error Messages



Please upload a valid PegaRULES log file

Steps to Reproduce



Upload a PegaRULES log in offline upload.


Root Cause



A defect in Pegasystems’ code or rules. The engine code verifies that the log file name conforms to the out-of-the-box name. This is not required or desirable given that the log4j Filename Pattern is configurable and the DailySizeRollingFileAppenderPega will increment the file extension as an integer.


Resolution




Apply HFix-28893.

Published August 12, 2016 - Updated August 23, 2017

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