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Support Article

Offline violation - Unsupported action configured - APPLY_MODEL



Unable to log in to a mobile application.

Error Messages

PegaRULES logs displays the following error:

Rest|offlinehttp|DataSync|pzSynchronizationService|ACF0BE5A7C8EFAF74AE84831082F14000 - ENGINE API:Error while packaging - [PostScreen, <your_class>] Offline violation found at Step 2.2. Unsupported action configured - APPLY_MODEL

Steps to Reproduce

  1. Download the new mobile application
  2. Log in to the application

Root Cause

An issue in the custom application code or rules. The current release supports data transforms for offline enabled applications. However, not all operations are supported. The data transform was calling another data transform, which was not supported for offline applications.

Refer to:


Remove the offending data transform from the offline packaging by creating a blank data transform that is circumstanced by

Published September 27, 2017 - Updated December 2, 2021

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