Support Article

Old rules are picked up at run time after deployment

SA-27668

Summary

Old rules are picked up at run time after deploying new rules to the production environment. This issue does not occur after every deployment.

Error Messages



Not Applicable

Steps to Reproduce

Deploy rules to the production environment.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution

Perform the following local-change step:

Add the following setting to the prconfig.xml files and restart the servers:
<env name="systempulse/scanoffsetms" value="60000" />

The setting can also be applied as a dynamic system setting.

Published September 6, 2016 - Updated September 19, 2016

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