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Support Article

Old rules are picked up at run time after deployment



Old rules are picked up at run time after deploying new rules to the production environment. This issue is sporadic and does not occur after every deployment.

Error Messages

Not Applicable

Steps to Reproduce

Deploy rules to the production environment.

Root Cause

A defect in Pegasystems’ code or rules.

There is a known race condition during the import that can result in this issue.


Perform the following local-change step:

Add the following setting to the prconfig.xml files and restart the servers:

< env name="systempulse/scanoffsetms" value="60000" />

Note: The setting can also be applied as a dynamic system setting.

Published July 10, 2017 - Updated December 2, 2021

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