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Support Article

OnCustom in IAC is not working



The user has configured a IAC with the PegaE_onCustom attribute but it not working as expected. The same is working fine in the IACSamplesGallery test use case.

Root Cause

The root cause of this problem is the user is trying to open the IAC gadget saved from the local machine. Hence the onCustom or onConfirm events are not working as expected.


To access the IAC gadget, deploy it into the app server.


Published January 31, 2016 - Updated October 8, 2020

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