Support Article
OnCustom in IAC is not working
SA-6780
Summary
The user has configured a IAC with the PegaE_onCustom attribute but it not working as expected. The same is working fine in the IACSamplesGallery test use case.
Root Cause
The root cause of this problem is the user is trying to open the IAC gadget saved from the local machine. Hence the onCustom or onConfirm events are not working as expected.
Resolution
To access the IAC gadget, deploy it into the app server.
Published January 31, 2016 - Updated October 8, 2020
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