Support Article

OOTB Action: SAVE/CANCEL behaves incorrectly on Navigation menu



Save and Cancel menu options are not working when selected through the actions menu.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Add Save or Cancel options to the pyWorkActionsPerform navigation rule.
  2. Attempt to use these options from a work object.

Root Cause

Application was migrated from an earlier version of PRPC and was using older pre HTML 5 menu generation.


Ensure that the Application rule is configured to render in HTML 5 and application is updated to use new menus via the HTML 5 Application Readiness Tool.  

​If older menus are still in use then an upgrade option appears.


Published July 13, 2016 - Updated August 4, 2016

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