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Support Article

OOTB Header Action Buttons not visible in Pega 7.2.1 Report

SA-31605

Summary



When user opens a report in the Report Browsers,the actions button is missing after upgrading to Pega 7.2.1.


Error Messages



Not applicable


Steps to Reproduce



1. Include Reports Browser Out-of-the-box (OOTB) in portal.
2. Click and open a report. The open report should have a header with action buttons (Export to Excel, Export to PDF, Summarize, Edit, SaveAs).


Root Cause



An issue with the custom format applied for the Actions button.

Resolution



Perform the following local-change:

Change the format from Standard to Strong for the Actions button.

 

Suggest Edit

Published December 27, 2016 - Updated October 8, 2020

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